Compounding Q&As
How do I request a refill of my medication?
You can request a refill by either giving us a call and either touch toning the number or speaking with us directly. Refills may also be requested through the RxLocal app.
Can I use my FSA/HSA card for payment?
We accept FSA/HSA cards for prescriptions at Westmoreland Pharmacy; however, they cannot be used for shipping payment.
Can I have my compounded prescription shipped to me?
Yes! We can. Currently we are licensed in 32 states that we can ship your medication to. Shipping is $8 for UPS ground. Quicker shipping options are also available and the charges range from $80-$100.
The tracking number for your order is typically texted, emailed, or sent to you through the RxLocal app. If you have not received tracking, we can confirm your phone number and resend in a text.
How long does it take for my prescription to get ready once the pharmacy receives it?
Depending on the medication, most compounds are ready for pickup within 2-4 business days. If it is completed sooner, then we will notify you when it is ready. If you have a specific time frame, please give us a call and we can try to make that happen.
What is Compounding?
Working with providers, each prescription we create is compounded specifically for you from the highest quality ingredients, according to your unique needs, using advanced technology and methods. In many ways, we represent the pharmacy of the future, combining state-of-the-art technology with deep expertise to develop individualized solutions for every patient.
Compounding applications can include hormone therapy, hospice, pediatric, pain management, ophthalmic (for the eye), dental, otic (for the ear), dermatology, medication flavoring, neuropathy, veterinary, sports medicine, infertility, wound therapy, podiatry, and gastroenterology.
Who benefits from compounded prescriptions?
A woman who is experiencing all the side effects of menopause — loss of energy, hot flashes, loss of libido, and so on — can take advantage of bio-identical hormone therapy from Westmoreland Pharmacy to restore balance and alleviate those side effects.
A child who has difficulty swallowing medicine can have a prescription created as a flavored liquid or even as a compounded cream that can be absorbed through the skin.
Someone who is allergic to one or more of the ingredients contained in typical prescription medication can have that same prescription compounded without those ingredients.
A patient who cannot tolerate the “standard” dosage of a particular medication can have a compounded solution created that solves this problem.
Patients suffering from chronic pain may find that a compounded topical pain medication brings them greater relief than they have been able to achieve with other approaches.
Even pets who are reluctant to swallow needed medications can benefit from having that same medication created in a compounded form that is easier for the pet’s owner to administer.
Is compounding legal? Is it safe?
Compounding has been part of healthcare since the origins of pharmacy and is widely used today in all areas of the industry, from hospitals to nuclear medicine.
Over the last decade, compounding’s resurgence has largely benefited from advances in technology, quality control, and research methodology.
The Food and Drug Administration has stated that compounded prescriptions are both ethical and legal as long as they are prescribed by a licensed practitioner for a specific patient and compounded by a licensed pharmacy.
In addition, we follow rigorous protocols and quality assurance processes to ensure that every compounded medication meets high standards for consistency, potency, and purity. Our state-of-the-art compounding lab is equipped with advanced technology to maintain these standards.
Will my insurance cover compounded medications?
Insurance coverage for compounded medications varies. We recommend checking with your insurance provider regarding your specific plan. As a courtesy, our staff can assist by providing documentation and information needed for reimbursement claims. In reality, most compounded prescriptions are self-pay.
What kinds of prescriptions can be compounded?
Almost any kind! Compounded prescriptions are ideal for any patient requiring unique dosages and/or delivery devices.
Compounding applications can include hormone therapy, hospice, pediatric, pain management, ophthalmic (for the eye), dental, otic (for the ear), dermatology, medication flavoring, neuropathy, veterinary, sports medicine, infertility, wound therapy, podiatry, and gastroenterology.
How do I get a compounded medication? Do I need a prescription?
Yes, you will need a prescription from your healthcare provider for a compounded medication. Once we receive your prescription, our pharmacists will work with your provider to determine the best formulation to meet your needs.
What should I do if I react to a compounded medication?
If you experience any unexpected side effects or reactions to a compounded medication, contact your healthcare provider and our pharmacy immediately. We can work with your provider to adjust the formulation or dosage as needed.
